Privacy Policy

Effective Date: May 22, 2026

Welcome to Chroma Family. We are a faith-based organization rooted in the mission of glorifying God through music, ministry, charity, healthcare, film, and community empowerment. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, register as a member, make a donation, or interact with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, payment details for donations, prayer requests, and registration details. We also automatically collect data such as your IP address, browser type, pages visited, device information, and cookie data.

3. How We Use Your Information

We use your information to process memberships and donations, respond to prayer requests and enquiries, send newsletters and ministry updates (with your consent), improve our website and services, administer Chroma Clinic and Skills Clinic programs, and comply with legal obligations.

4. Sharing Your Information

Chroma Family does not sell, rent, or trade your personal data. We only share it with trusted service providers (payment processors, email services, hosting), when required by law, or within our internal sectors strictly for service delivery. We never share prayer requests or health information without your explicit consent.

5. Cookies

Our website uses necessary, functional, analytical, and advertisement cookies. You can manage your preferences through the cookie consent banner on your first visit or through your browser settings.

6. Your Rights

You have the right to access, correct, delete, restrict, or export your personal data at any time. To exercise any of these rights, contact us at info@chromafamily.org and we will respond within 30 days.

7. Children’s Privacy

We do not knowingly collect personal data from children under 13 without verifiable parental consent. If you believe a child has provided data without consent, contact us immediately.

8. Data Security

We use HTTPS encryption, restricted data access, and secure third-party payment processing to protect your information. No internet transmission is 100% secure, but we take every reasonable measure to safeguard your data.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on our website with an updated effective date.

10. Contact Us

Chroma Family
Entebbe Road, Seguku Katale, Kampala, Uganda
Phone: +256 768 932 487
Email: info@chromafamily.org
Website: www.chromafamily.org